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Customer Service (Aviation)

Customer Service (Aviation)

£25,000 – £30,000 + Monday – Friday + Brilliant Training Opportunities + Progression Available + Company Bonus


Are you an organised and enthusiastic individual with a background in customer service looking to jump into a position where your brilliant customer service techniques combined with the outstanding training that the company will provide, will make you a force to be reckoned with?

On offer is the opportunity to join a small yet very successful company who provide a comprehensive Spares & Logistics support service to both Civil & Military operators, operating both Fixed & Rotary Wing Platforms. The company started up over 25 years ago and are looking for an extra pair of hands to join the team of experts, ensuring their excellent reputation is upheld whilst workload is increasing.

In this role you will be responsible for managing customer enquiries, formulating quotations, processing orders and coordinating dispatches. You will be using your exceptional customer service skills to ensure the customer journey is smooth each time.

This role would suit an enthusiastic and ‘can-do’ individual looking to take the next step in their customer service career.

The role:

  • Dealing with incoming customer enquiries whilst managing current orders, providing a premium customer service approach to ensure each clients journey is flawless
  • Ensuring accurate quotes are provided to the clients efficiently and consulting with customers and suppliers when more complex orders come in
  • Monitoring all inboxes and phone lines daily to maximize the companies business opportunities

The person:

  • Customer Service background essential

Key Words: Aviation, Customer Services, Sales Assistant, Helicopter, Plane, Gloucester

Reference: BBBH12687

Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C’s, Privacy Policy and Disclaimers which can be found at our website.

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