Service Advisor (Automotive/Dealership)

Service Advisor (Automotive/Dealership)

Gloucester, England

£27,000-£30,0000 + Training + Progression + Overtime + Employee Discount + Company Benefits

Are you Service Advisor or similar, with a background in the automotive industry, having previous experience within a customer facing role, looking to join a well-established, rapidly growing company, rich with nearly 50 years of history, operating out of 15+ dealerships across the Southwest and Wales?

Do you want to be a key member in a team of highly skilled specialists, recognised as leaders within the automotive industry, joining a company offering not just best-in-class in-house training, but also scalable career progression opportunities in addition to impressive technical development?

On offer for the successful Service Advisor or similar is the unmissable opportunity to join a well-established, highly-respected company undergoing a period of rapid expansion, offering not just impressive career progression opportunities, but also the chance to develop both professionally and personally in your role… Presenting itself is the opportunity to become a key member in a team of highly skilled specialists, recognised as industry leaders, known for their highest level of service and premium quality workmanship in every job they undertake.

In this role, the successful Service Advisor or similar will act as the main point of contact. You will be the go-to person for relaying information between customer and technician. In addition, you will also be responsible for co-ordinating both service and repairs as well as providing clear solutions to clients. On top of this, you will be responsible for keeping accurate technical documentation in addition to detail management. Finally, you will be responsible for the upsell of aftersales products.

The ideal Service Advisor or similar will have previous experience in a Service Advisor role, and/or previous experience as a vehicle technician or similar having a prior customer facing role. In addition, you will also have a background within the automotive sector as well as a desire to work within a dealership setting. Finally, you will hold a full, valid UK driver’s license.

The Role:

• Main point of contact between Technicians and Customers
• Co-ordination of repairs, providing clear solutions
• Maintain accurate technical documentation/records

The Person:

• Background in the Automotive industry
• Previous experience in a Service Advisor role/Vehicle Technician with previous customer facing roles
• Holds a full, valid UK driver’s license

Reference: BBBH24589

Keywords: Service, Technician, Advisor, Service Advisor, Vehicle, Automotive, Dealership, Progression, Training, Development, Gloucester, Southwest, England

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