Branch Administrator / Key Account Executive (Engineering)

Branch Administrator / Key Account Executive (Engineering)

£32,000 – £38,000 + Training + Progression + Autonomy + Free Parking

Bournemouth

Are you an organised, commercially aware administrator with strong customer service skills looking to join a well-established engineering business where you can play a key role in supporting operations and client relationships?

On offer is a fantastic opportunity to join a respected, independent lift engineering company with a strong reputation across Southern England for reliability, technical expertise, and long-term client partnerships. As a small but growing business, every team member plays a vital role in its continued success.

This position would suit someone confident coordinating schedules, liaising with clients, and supporting accounts processes, who enjoys taking ownership and being at the centre of a busy service operation.

The Role:

• Coordinate and schedule engineer appointments, repairs, and maintenance visits
• Arrange and confirm job bookings with clients
• Liaise with customers to provide updates and gather feedback
• Raise and process invoices, purchase orders, and general accounts administration
• Support contract administration and maintain accurate records
• Assist with handling incoming enquiries and service requests
• Work closely with the Operations Manager and Managing Director to ensure smooth day-to-day branch performance

The Person:

• Previous experience in an administrative, service coordination, or account support role
• Strong organisational skills and attention to detail
• Confident communicating with clients and engineers
• Comfortable supporting invoicing and general accounts processes

Reference: BBBH24100

If you’re interested in this role, click ‘Apply Now’ to submit an up-to-date CV.

Keywords: Administrator, Service Coordinator, Key Account Executive, Engineering Administrator, Scheduling, Invoicing, Customer Service, Accounts Support, Lift Engineering

We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position and will be dependent on experience, qualifications, and working hours.

Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C’s, Privacy Policy, and Disclaimers which can be found at our website.