Customer Service Team Lead (Eco Technology)

Customer Service Team Lead (Eco Technology)

Exeter

£32,000 + Private Medical + 34 Days Holiday + Progression + Training + Company Benefits

Are you a Customer Service Team Lead or a Customer Service Agent wanting to take the jump to a team lead that wants to join an innovative company with excellent reputation within the Net Zero space?

Do you have experience in a customer service position and want to work as part of a supportive and cohesive team dealing with local companies to global franchises with fantastic staff retention?

On offer is the chance to join an accredited company that has over 20 years of experience within the procurement and Net Zero space, they’re also well known for their training and progression to help elevate your career.

The company specialise in energy procurement and Net Zero solutions, enabling customers to control costs, reduce carbon consumption and improve emissions by understanding values and new technologies available in the energy market. Working with local companies to global franchises, this consultancy is award winning and boast excellent client support.

The ideal candidate will be a Customer Service Team Lead or someone wanting to make the jump to become one that wants to join a company that truly cares for their employees.

The Role

• Lead the customer service team
• Dealing with procurement and contract issues
• Gathering data for clients
• Drive new processes

The Person

• Experience in a customer service position
• Knowledge of Voice of the Customer program
• Experience with a B2B role
• Commutable to Exeter

Reference Number: BBBH25157

Keywords: Customer Service Manager, Customer Service Agent, Team Lead, VoC program, Exeter, Exmouth, Dawlish,

If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV.
We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set.

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