{"id":80078,"date":"2024-04-15T16:07:58","date_gmt":"2024-04-15T16:07:58","guid":{"rendered":"https:\/\/www.ernestgordonrecruitment.com\/jobs\/customer-service-representative-financial-services\/"},"modified":"2024-04-15T16:07:58","modified_gmt":"2024-04-15T16:07:58","slug":"customer-service-representative-financial-services-80078","status":"publish","type":"wpbb_job","link":"https:\/\/www.ernestgordonrecruitment.com\/jobs\/customer-service-representative-financial-services-80078\/","title":{"rendered":"Customer Service Representative (Financial Services)"},"content":{"rendered":"<p><strong>Customer Service Representative (Financial Services)<\/strong><\/p>\n<p><strong>\u00a324,000 &#8211; \u00a325,000 + Training + Progression + Bonus + Overtime + Hybrid working options + 1 in 4 Saturdays<\/strong><\/p>\n<p><strong>Epsom, Surrey<\/strong><\/p>\n<p>Are you from a customer service or administrator background looking to join a prestigious financial services organisation who will provide comprehensive training and the opportunity to progress through to Senior roles?<\/p>\n<p>On offer is the opportunity to join a multi award winning company with a highly collaborative culture. Within a tight-knit team, you&#8217;ll take on a pivotal role in expertly managing mortgage and savings accounts, all while prioritizing unparalleled customer service. From day one, you&#8217;ll be paired with a dedicated buddy, guiding you through your first four months, ensuring you have every opportunity to thrive and shine in a dynamic environment.<\/p>\n<p>In this role, you&#8217;ll oversee administrative duties for mortgage accounts, addressing inquiries and promoting products and services via phone, email and letters to ensure customer satisfaction. You&#8217;ll also have the chance to suggest products tailored to their needs, providing a client-centric service.<\/p>\n<p>This role would suit a Customer Service Representative or similar with and interest in financial services  who is looking to join a highly collaborative environment where they will be advancing in their customer service skills while progressing in their career to a senior role.<\/p>\n<p><strong>The Role<\/strong><\/p>\n<ul>\n<li>Manage mortgage account administrative tasks, including completions and payments &#8211; Training available<\/li>\n<li>Engage customers via phone and email, resolving inquiries and promoting products &#8211; Training available<\/li>\n<li>Proactively upsell tailored products, ensuring ongoing satisfaction and enhancing opportunities &#8211; Training available<\/li>\n<\/ul>\n<p><strong>The Person:<\/strong><\/p>\n<ul>\n<li>Administrative experience<\/li>\n<li>Customer Service Experience<\/li>\n<li>Happy to work 3 hours on a Saturday once a month<\/li>\n<\/ul>\n<p>Keywords: Customer Service, Call Centre, Administration, Finance, Financial Services, Epsom, Admin, Financial Services, Mortgages, Savings<\/p>\n<p><strong>Reference Number: BBBH13055<\/strong><\/p>\n<p> If you&#8217;re interested in this role, click &#8216;apply now&#8217; to forward an up-to-date copy of your CV, or call us now.<br \/> If this job isn&#8217;t quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.<br \/> Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&amp;C&#8217;s, Privacy Policy and Disclaimers which can be found at our website.<\/p>\n<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/counter.adcourier.com\/U29waGlhRUdSLjc1Mzg4LjEyMjc0QGVybmVzdGcuYXBsaXRyYWsuY29t.gif\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Customer Service Representative (Financial Services) \u00a324,000 &#8211; \u00a325,000 + Training + Progression + Bonus + Overtime + Hybrid working options + 1 in 4 Saturdays Epsom, Surrey Are you from a customer service or administrator background looking to join a prestigious financial services organisation who will provide comprehensive training and the opportunity to progress through &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/www.ernestgordonrecruitment.com\/jobs\/customer-service-representative-financial-services-80078\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;Customer Service Representative (Financial Services)&#8221;<\/span><\/a><\/p>\n","protected":false},"author":0,"template":"","wpbb_job_role":[],"wpbb_job_industry":[5702],"wpbb_job_location":[147],"wpbb_job_type":[41],"wpbb_job_skill":[9657],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Customer Service Representative (Financial Services) - Ernest Gordon Recruitment<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ernestgordonrecruitment.com\/jobs\/customer-service-representative-financial-services-80078\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Customer Service Representative (Financial Services) - Ernest Gordon Recruitment\" \/>\n<meta property=\"og:description\" content=\"Customer Service Representative (Financial Services) \u00a324,000 &#8211; 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