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Trainee Helpdesk Technician (Payment Solutions)

Trainee Helpdesk Technician (Payment Solutions)

Southam – Leamington Spa

£22,000 – £24,000 + Progression Opportunities + Company Performance Bonuses + Full Training provided

Are you looking to kick start your career as a Helpdesk Technician in a growing company that invests in their people and their long term careers with a best in class training suite?

On offer is an exciting opening to spearhead your career as a Helpdesk Technician whilst also being at the forefront of payment solutions. They have spent their entirety investing in their people with some employees being with the company for over 20 years.

This company provides training which is second to none in the industry. They will teach you all you need to know to become a subject matter expert. They work with some of the biggest names in the payment solutions industry such as PayPal, Worldpay and Uniwell.

In this role you will be assisting customers as well as the companies field technicians and their needs, you’ll be responding to technical queries and emails whilst also learning from the Helpdesk Supervisor.

The ideal Helpdesk Technician will be eager to learn, have good attention to detail and have an interest in IT and computer systems.

The Role:

  • Assisting the helpdesk supervisor
  • Effectively dealing with customer and employee queries
  • Learn about new technologies and existing systems

The Person:

  • Willingness to learn
  • Interest in IT
  • Good communication skills

Reference: BBBH11750

Keywords: IT Support, Customer Support, 1st Line, First Line, 2nd line, Second line, Service Desk Engineer, MSP, Cutting edge, Technology, Advancements, Software, IT Engineer,

If you are interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV.

We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set.

Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C’s, Privacy Policy and Disclaimers which can be found at our website.

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