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Trainee 1st / 2nd Line IT Support Technician

Trainee 1st / 2nd Line IT Support Technician


£24,000 – £26,000 + training + progression + bonus + hybrid / remote

Do you have an IT Support background / qualifications, and experience with Microsoft 365, looking to advance your career with a highly successful, multi-disciplinary organisation, where you will benefit from ongoing training and development, excellent progression and company bonuses, to ensure you reach your full potential?

Are you looking to join a collaborative and dynamic team, where you will be hugely valued, benefitting from a varied and versatile role with a rapidly growing company?

On offer is the opportunity to join a highly reputable Insurance Group, where you will receive excellent training to develop your skills and expertise, allowing swift progression. You will be responsible for troubleshooting IT desktop support issues, supporting colleagues across the UK with software faults; identifying the roost cause and implementing corrective actions.

The role:

  • Provide 1st line support to over 400 users, troubleshooting with Microsoft 365, and other software issues
  • Installing computer software, hardware, systems and networks
  • Visit other sites when necessary to assist with office IT equipment set up and migration
  • Set up accounts for staff, solve password problems
  • Work with suppliers to provide solutions

The person:

  • Either relevant qualification in IT, or any experience in 1st or 2nd line support
  • Driving License

On offer is a great opportunity to step into an exciting new role, with excellent career prospects.

Keywords: IT Helpdesk, 1st Line Support Engineer, IT Engineer, Office 365, Software, Hardware, IT Support Technician, Plymouth, Penzance, Torbay

Reference Number:BBBH7299

We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set.

Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C’s, Privacy Policy and Disclaimers which can be found at our website.

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