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Software Support Engineer (Cyber Security)

Software Support Engineer (Cyber Security)

Potters Bar

£30,000 – £35,000 + Training + Progression + Company Benefits

Are you a Software Support Engineer that is looking to join one of the UK’s leading vendors for IT Security? Do you want to spring board your career into a Cyber Security Expert or Team Leader?

This business is a multi-award winning Cyber Security company that has built an incredible and world renowned reputation for delivering a gold standard level of service to its worldwide clients.

On offer is the chance to join a business that heavily invests in it personnel, has a best in class training suite and personal development budgets to give you every tool you need to develop your career.

This company is a gold partner for several blue-chip companies and industry leading names and is looking for new members to help service their clients.
The ideal candidate will be in the local area, have a willingness to learn and a keen interest in technology.


  • Assisting the technical support process by receiving and interpreting customer requirements and relaying possible solutions
  • Progressing customer tickets and collaboratively working to solve challenges
  • Provide ongoing remote support to customers worldwide via telephone, email, and internet


  • Have a keen interest in technology or Cyber security
  • Have a good telephone manner or customer facing attributes
  • Willingness to learn and progress

Keywords: Cyber Security, CyberSec, IT, Support, Software, Software Support, Potters Bar, Development, Training,

Reference: BBBH10263

If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV.

We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set.

Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C’s, Privacy Policy and Disclaimers which can be found at our website.

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