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Service Delivery Manager {Engineering}

Service Delivery Manager {Engineering}

Richmond upon Thames

£40,000 to £45,000 + Company Benefits

Are you a Service Delivery Manager looking to join a fast-paced and fast expanding engineering business? Do you want a role that offers broad responsibilities and the chance to bring new ideas and processes?

On offer is the exciting opportunity for a Service Delivery Manager to join a growing engineering business who have grown steadily since they were founded in 2014. Working closely with the senior managers in the business, you will be responsible for managing all aspects of the service desk, implementing continuous service improvements as well as dealing with all third-party stake holders and vendors.

In this role, the successful Service Delivery Manager will attend and input change approval board, acting as approver and manger the delivery of changes, work with the technology manage to establish data storage infrastructure. Manager resources and processed require d to design, plane and support all information products and services.

The ideal Service Delivery Manager would have good technical knowledge, comes from either and IT Support or Service Desk background and be keen to work in a fast paced environment.

The Role:

  • Manage all aspects of the service desk.
  • Work closely with the technology manager to bring new ideas and processes.
  • General IT Support.
  • Deal with stake holders, staff and vendors.

The Person:

  • Technical knowledge.
  • Experience in either IT Support or Service Desk.
  • Commutable to Farnborough.

Keywords: Service Delivery, Service Desk, IT Support, IT Engineer, IT Manager

If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV.

We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set.

Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C’s, Privacy Policy and Disclaimers which can be found at our website.

Reference: 10969

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