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Key Client Account Manager (Aerospace)

Key Client Account Manager (Aerospace)


£35,000 – £45,000 DOE + bonus + 25 days holiday + pension + career development

Are you an experienced Key Client Account Manager from an engineering or technical background looking for a role where you are responsible for delivering excellent service the organisation’s global customer base?

Are you from an Account Management background looking to join a leading aerospace manufacturer and be part of the leadership team to help the business thrive and grow?

On offer is an opportunity to work for an Engineering business with a focus on training, development and career progression where you would have the opportunity to progress within the company.

You will be a Key Client Commercial Manager working as part of the Business Development team. To the Customer you are the face of the business, internally you are the voice of the Customer ensuring their requirements and expectations are known to the production teams.

You must be a confident self-starter able to identify and manage potential issues and opportunities with customer relationships throughout the whole program lifecycle, providing fantastic customer service in a highly dynamic and competitive market.

The successful candidate will:

  • Communicating with customers to support and understand their requirements
  • Incoming Business Telephone calls and connections to Department staff
  • Maintaining customer data if appropriate and ensuring systems are up to date
  • Ability to analyse potential delivery concerns from data provided
  • Working closely with internal stakeholders to meet customer dates
  • Help develop and maintain a 100% delivery data and performance
  • Negotiating order book changes with client as appropriate
  • Reacting promptly and appropriately to any customer concerns
  • Attend client meetings/progress calls as appropriate
  • Understanding the organisations capability and communicating this appropriately to any potential customers.

Qualifications, Skills and Experience:

  • Key Accounts and Complex contract management experience
  • Engineering or manufacturing background

This is an excellent opportunity for someone looking to progress their career and to work with a reputable organisation supplying into the aerospace industry.

Keywords: Key Account Manager, Key Account Commercial Manager, Customer Account Manager, Global Customer Manager, Engineering Account Manager, Aerospace Account Manager

Reference – BBBH: 8388

If you are interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV.

We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set.

Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C’s, Privacy Policy and Disclaimers which can be found at our website.

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