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Junior Customer Support Technician (Motorsport Equipment)

Junior Customer Support Technician (Motorsport Equipment)

Buckingham

£25,000 – £30,000 + Progression + Autonomy + Flexi Hours + Bonus + Private Healthcare + Company Benefits

Are you a Junior Customer Support Technician with a background in customer services, possessing strong problem-solving skills and experience experienced in vehicle data analysis? Do you want comprehensive training and a clear path for progression to become an Application Engineer within your company?

On offer for the Junior Customer Support Technician is an exciting opportunity to join a dynamic team dedicated to providing exceptional technical support and customer service in the automotive and Motorsport industries. The company prides itself on fostering a supportive environment with ample growth opportunities, ensuring you can develop your skills and advance your career as part of a forward-thinking organization.

In this role, the Junior Customer Support Technician will be responsible for resolving customer issues promptly and effectively, demonstrating strong problem-solving abilities and a customer-centric approach. They will also contribute to product testing efforts to ensure high-quality performance and reliability, making a valuable impact on our service delivery and product excellence.

The Junior Customer Support Technician is ideally someone with a passion for delivering exceptional customer service, possessing strong problem-solving skills, and a keen attention to detail. They should thrive in a collaborative team environment and have a background or interest in automotive or Motorsport industries, ideally with experience in vehicle data analysis or testing.

The Role:

  • Provide timely and effective support to customers.
  • Collaborate with internal teams to communicate customer feedback and assist in continuous product improvement.
  • Maintain accurate records of customer interactions, technical issues, and resolutions.

The Person:

  • Strong interpersonal skills.
  • Background in Customer Service
  • Relevant education or training in automotive technology, engineering, or related fields is advantageous.
  • Full clean UK driving license.

Reference number: 13321

Keywords: Junior Customer Support Technician, Customer Service, Automotive, Motorsport, Data Analysis, Product Testing, Troubleshooting, Buckingham

If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV.

We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skill set.

Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C’s, Privacy Policy and Disclaimers which can be found at our website.

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