Or call 0117 329 0100

IT Support Technician (2nd Line)

IT Support Technician (2nd Line)

Newcastle upon Tyne

£28,000 – £35,000 + Specialised Training + Company Benefits

Are you someone from an IT background looking for a role working at a Software Company at the forefront of their industry? Do you want a role where you will be provided with specialised training courses on the company’s bespoke Software and the opportunity to progress up to Senior positions?

On offer is the opportunity to work for a well-established company at the cutting edge of Management Software. For over 35 years, they have been leading the way with their bespoke Software Solutions, providing the highest and most consistent service in their industry. Due to a recent period of growth, now is a great time to jump on-board and be one of the go-to Software Support technicians in the company.

In the role the IT Support Technician will be providing support directly to clients on the companies specialist Software as well as general IT and hardware support as one of the go-to IT Support Engineers in the company. You will also be providing Database Support in SQL.

This role would suit someone with background in IT Support looking for a client facing role, working for a company at the forefront of their industry where there are significant opportunities for progression and specialised training on the companies bespoke Software.

The Role:

  • Providing 2nd Line Software Support to clients
  • Database Support (SQL)
  • Network Support

The Person:

  • Background in an IT Support role
  • Knowledge of SQL Database
  • Knowledge of Windows Network

Keywords: Software Support, IT Support, IT, 2nd Line IT Support, Software, Management Software, Technical, 2nd Line, 1st Line, Software Support Technician, IT Support Technician, Software Support Engineer

If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV.

Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C’s, Privacy Policy and Disclaimers which can be found at our website.

Apply for this Job

Please enter your full name.

Enter a valid email address.

Please enter your phone number.

Upload your CV/resume or any other relevant file. Max. file size: 2 MB.

Add your cover letter for supporting information here.

Fields marked with * are required.