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IT Support Manager {Global MSP}

IT Support Manager {Global MSP}


£60,000 to £70,000 + Car allowance + 15% Bonus + Benefits

Are you an IT Support Manager looking to join a well-established and ambitious 5* global MSP. Do you want to work in an organisation that values its staff and offers excellent career prospects long-term?

On offer, is the exciting opportunity for a IT Support Manager to join a leading and well-established global MSP with Data Centres in the UK. Joining a team of highly skilled technicians, engineer and architects, you will play a key role in the business and it’s continued growth and success.

In this role, the successful IT Support Manager would be responsible for managing the day to day activities of the support teams ensuring requests, incidents or changes and completed in a timely manner. As a senior member of the business you will also play a key role in building a great culture where everyone strives to do their best and deliver great service to maintain their 5* reputation.

The ideal IT Support Manager would ideally have experience working within an MSP, hold and maintain recognised vendor certificates, have detail knowledge of networks, security, virtualisation and storage.

The Role:

  • Manage day to day activities.
  • Build a great culture.
  • Recruitment
  • Undertake training as required to ensure skills and knowledge are maintained.
  • Provide support and assistance to junior members of the team.

The Person:

  • IT Support experience.
  • Management experience.
  • Local to Bedford.
  • MSP experience.
  • Desire to mentor.

Keywords: IT Support, IT Support Manager, Service Desk Manager, Help Desk, Network Engineer, Network Engineering, MSP, Managed Service Provider, IT Engineer, 3rd Line, 1st Line, 2nd Line

If you are interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV.

We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set.

Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C’s, Privacy Policy and Disclaimers which can be found at our website.

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