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IT Support Engineer {MSP}

IT Support Engineer {MSP}

Stourbridge

£35,000 – £45,000 + Progression + Training + Overtime + Car

Are you an IT Support Engineer looking to kickstart your career in the IT industry in a role where you’ll find a competitive salary and role progression within a fast-growing IT Support company?

On offer is an exciting opportunity to catapult yourself into the IT industry by entering an IT Support Engineer role where you will be part of a client-focused IT Support company which is regarded as the top IT services company in the area.

In this role, the successful IT Support Engineer has a chance to provide effective IT support by dealing with client tickets at a fast pace as well as being a team player who professionally conducts themselves, is process driven, and has good attention to detail.

The Ideal IT Support Engineer will have a strong interest in IT as well as being a confident individual who will be able to communicate well with clients as well as colleagues.

The Role:

  • Resolve incoming problems efficiently and effectively
  • Identify re-occurring problems and deliver a lasting solution
  • Traveling to client site and installing software
  • Rotating shifts weekly (week 1: 8:00 – 4:40, week 2: 9:00 – 5:30)

The Person:

  • A keen interest in IT
  • The ability to take control of situations and produce solutions
  • Good communication skills

Keywords: IT Support, 1st Line, 2nd line, 3rd line, Service Desk Engineer, MSP

Reference: 13322

If you are interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV.

We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set.

Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C’s, Privacy Policy and Disclaimers which can be found at our website.

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