Or call 0117 329 0100

IT Support Engineer {MSP}

IT Support Engineer {MSP}

Polegate – Eastbourne

£25,000 – £30,000 + Progression Opportunities + Performance Based Bonuses + Training

Are you an IT Support Engineer looking to grow your career within a ambitious MSP that offers a competitive salary, uncapped commission and unparalleled progression?

On offer is an exhilarating opportunity in a growing independent and trusted company. Here you’ll be the first point of contact for customer queries you’ll be part of a growing IT Support & technology solutions company which has doubled in size since last year.

This company strives to be at the pinnacle of cutting edge technological advancement whilst remaining dedicated to excellent customer service. With software expertise they remain dedicated to technology solutions in a rapidly evolving industry.

In this role, the successful IT Support Engineer will be owning their tickets and providing solutions to customer queries with effective support. You’ll be part of a fast pace team that conducts themselves in a professional manner, is process driven, and have a good attention to detail when providing support.

The Ideal 1st/2nd IT Support Engineer will have the communication skills and a background in IT that will help provide best in class support.

The Role:

  • Providing solutions to customer queries
  • Being the first point of contact for customers
  • Pass on tickets to the 2nd and 3rd line support team when necessary

The Person:

  • A background in IT support
  • Good communication skills and confident when dealing with customers

Reference: BBBH11532

Keywords: IT Support, 1st Line, First Line, 2nd line, Second line, Service Desk Engineer, MSP, Cutting Edge, Technology, Advancements, Software, IT Engineer,

If you are interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV.

We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set.

Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C’s, Privacy Policy and Disclaimers which can be found at our website.

Apply for this Job

Please enter your full name.

Enter a valid email address.

Please enter your phone number.

Upload your CV/resume or any other relevant file. Max. file size: 2 MB.

Add your cover letter for supporting information here.

Fields marked with * are required.