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IT Support (eCommerce)

IT Support (eCommerce)


£28,000 – £32,000 + Progression & Development + Profit related bonus + exceptional benefits

Are you experience in IT Support and looking to next the next step in your career and work with and international retailer with over 1000 international outlets worldwide?

Are you looking to work for a multinational business that offer exception training, development and career opportunities in an exciting phase of growth?

On offer is an opportunity to join a great IT department and work within the IT Operations Team. Your main objective will be to ensure IT systems are monitored. Be responsible for the identification of interface errors and IT batch processing failures, manage these issues through to resolution.

You will be an experienced support person with a sound understanding of retail IT landscapes and a good understanding of retail business process.

The Role

  • Become the main point of contact for all alerts and problems from all areas of IT
  • Act as a clear communications channel to the support teams of issues highlighted
  • Escalation to management all major operations and production issues.
  • Liaising with 3rd party vendors and external support
  • Manage batch and interface jobs

The Person

  • Retail IT experience

IT Support, IT Operator, IT Helpdesk, IT Operations, Retail IT Operations

If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call us now.

If this job isn’t quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C’s, Privacy Policy and Disclaimers which can be found at our website.

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