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IT Support (3rd Line/MSP)

IT Support (3rd Line/MSP)

£45,000 – £50,000 + Company Benefits + Progression


Are you an IT Support Technician looking for a position within a thriving MSP that support a range of different schools and SMEs local to Hartlepool?

Do you want the opportunity to be the go-to expert for complex solutions to IT and technical problems?

On offer is an exciting opportunity for a seasoned IT Support Technician to join a well-established and growing managed service provider. This company put their staff through certifications and training where needed and offer various routes for progression.

In this role you will support multiple organisations and be comfortable travelling to sites when needed. Each day will be different and you will be exposed to a range of different networks and infrastructure both on prem and cloud based.

The ideal IT Support engineer will be keen to join a fast paced environment, local to Hartlepool and have a valid driver’s licence and transport.


  • Supporting a network of schools and businesses for complex troubleshooting and network maintenance
  • Assisting with training for the IT Support team
  • Completing certifications to keep up to date with newest technology


  • Experienced IT Support Technician with confidence to tackle complex issues
  • Keen to maintain a wide variety of business and school networks
  • Local to Hartlepool

Keywords: IT Support Technician, 3rd Line IT, Managed Service Provider, Hartlepool Jobs, IT Engineer.

Reference: 13795

If you are interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV.

We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set.

Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C’s, Privacy Policy and Disclaimers which can be found at our website.

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