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IT Support, 3rd Line {MSP}

IT Support, 3rd Line {MSP}

Poole (Hybrid)

£25,000 – £35,000 + On Site Training + Company Benefits

Are you an experienced IT Support technician looking to expand your career in the IT industry in a role where you’ll find a competitive salary and on the job training within a fast growing IT Solutions Provider?

On offer is an exciting opportunity for an experience IT Support Engineer to enter a IT Support Technician role where you will be part of a client-focused IT Solutions company which is known for providing the highest standard of IT Support.

In this role, the successful IT Support Engineer will have a chance to be placed into a client site to provide high level IT support, responding to various different IT related queries. You will act as a point of escalation and provide assistance to the client while working your way through tickets on the help desk.

The Ideal IT Support candidate will have experience in providing technical IT support as well as being a confident individual that will be able to communicate well with clients as well as colleagues.

The Role:

  • Providing high quality support on client sites and from home
  • Working through tickets on the helpdesk
  • Maintaining good communication to clients and colleagues

The Person:

  • Technical Support Experience
  • Own a full UK driver’s license
  • Experience working in an MSP

Keywords: IT Support, 2nd Line, 3rd Line, First Line, Service Desk Engineer, IT Technician, Field Technician, Network Support, Office 365, MSP

If you are interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV.

We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set.

Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C’s, Privacy Policy and Disclaimers which can be found at our website.

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