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IT Support, 2nd Line {Law Firm}

IT Support, 2nd Line {Law Firm}

Manchester (Hybrid)

£28,000 – £34,000 + In House Training + Career Progression + Company Benefits

Are you an experienced 2nd Line Support specialist looking to step into an exciting new role providing dedicated IT Support within a large company? Do you want to expand your career and experience IT by taking on a role where you’ll find a competitive salary and on the job training and clear cut progression opportunities?

On offer is an exciting opportunity for a IT Support Specialist to enter a IT Support role where you will be part of a Top 100 UK Law company where you will deliver efficient, professional, yet personalised IT services throughout the firm by providing 1st and 2nd Line Support as well as assisting the Infrastructure Manager when needed.

In this role, the successful IT Support Engineer will have a chance to provide high level 2nd Line IT support responding to various different IT related queries within the firm. You will act as a point of escalation and provide assistance to company employees while working your way through tickets on the help desk.

The Ideal IT Support candidate will have experience in providing technical IT support as well as being a confident individual that will be able to communicate well with colleagues.

The Role:

  • Providing high quality help desk support
  • Working through tickets
  • Helping the infrastructure manager when required

The Person:

  • 2nd Line IT Support experience
  • An IT related degree (preferred)
  • Based a commutable distance to Central Park, Manchester

Keywords: IT Support, Second Line, 1st Line, Service Desk Engineer, IT Technician, 2nd Line Support, Network Support, Office 365, MSP, Hybrid

If you are interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV.

We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set.

Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C’s, Privacy Policy and Disclaimers which can be found at our website.

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