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IT Application Support Manager (eCommerce)

IT Application Support Manager (eCommerce)

Amersham

£42,000 – £45,000 + Progression & Development + Profit related bonus + exceptional benefits

Are you an Application Support Manager looking to next the next step in your career and work with and international retailer with over 1000 international outlets worldwide?

Are you looking to work for a multinational business that offers exception training, development and career opportunities in an exciting phase of growth?

On offer is a great opportunity to working within an exceptional IT Team where your main objective will be to manage the Application Support Team. You will be an experienced support manager with a sound understanding of a retail IT landscape and retail business processes.

You will be required to work closely with the program delivery team and key business stakeholders supporting existing and delivering new IT applications to support business growth.

The Role

  • Line Management responsibility for the Application Support Analyst. Work with the IT service manager to deliver continual service improvement
  • Working in a second line support function for all business application incidents.
  • Oversee the installation and maintenance of software applications in order to streamline business operations.
  • Work with 3rd party vendors to understand the core applications in detail and work with them on triage of problems and resolution of incidents

The Person

  • Application Support experience

Application Support Analyst, Application Support, IT Analyst, Graduate IT Support Analyst

If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call us now.

If this job isn’t quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

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