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IT Application Support Analyst (MS365 / SQL)

IT Application Support Analyst (MS365 / SQL)

Amersham

£26,000 – £30,000 + Progression & Development + Profit related bonus + exceptional benefits

Are you an Application Support Analyst looking to next the next step in your career and work with and international retailer with over 1000 international outlets worldwide?

Are you looking to work for a multinational business that offer exception training, development and career opportunities in an exciting phase of growth?

On offer is a great opportunity to join a great IT department and work within the Application Support Team. You will have experience of working in an Application Support role with a sound understanding of a retail IT landscape and retail business processes.

You will be required to work closely with the program delivery team and key business stakeholders supporting existing IT applications from MS365 to SQL servers, Hybris, Unit4, Manthan Scale and JIRA.

The Role

  • Work with the Application Support Manager to deliver continual service improvement.
  • Working in a second line support function for all business application incidents.
  • Work with the Application Support Manager with the installation and maintenance of software applications in order to streamline business operations.
  • Work with 3rd party vendors to understand the core applications in detail and work with them on triage of problems and resolution of incidents.

The Person

  • Application Support experience

Application Support Analyst, Application Support, IT Analyst, Graduate IT Support Analyst

If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call us now.

If this job isn’t quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

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