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Customer Service Representative (Finance)

Customer Service Representative (Finance)

£25,000 + Training + Career Progression + Bonus + Flexitime + Enhanced Pension (up to 16%) + BUPA Medical + Excellent Holiday + Study Support + Income Protection + Hybrid Working + Staff Socials


Are you looking to step into a highly varied and versatile role, where you will receive unmatched benefits such as private healthcare, performance related bonuses and extremely generous pension scheme, for a successful and highly reputable company which is currently growing and expanding?

Do you have any customer service experience and are wanting to kickstart a career in Financial Services, where you will be provided with full training to ensure you reach your full potential as well as long term progression opportunities?

On offer is the opportunity to join a multi award winning company with a highly collaborative culture. You will be responsible for effective and efficient administration and customer service of mortgage and savings accounts, with full training provided. You will provide a customer focused service, speaking to people over the phone and via email, promoting the company’s products and services, resolving queries and completing various administrative duties.

The role:

  • Complete general administration duties, for all aspects of mortgage accounts procedures, including mortgage completions, capital payments, monthly payments etc.
  • Speak with customers over the phone and via email to resolve queries and issues, and promote the company’s products and services
  • Contact customers to ensure suitability and upsell other related products which may need their ongoing requirements

The person:

  • Customer Service Experience / Background, ideally from Financial Services or similar, but other backgrounds considered
  • Happy to work 3 hours on a Saturday once a month, on a rolling rota basis

Reference Number: BBBH11590

Keywords: Customer Service, Call Centre, Administration, Finance, Financial Services, Epsom, Admin, Financial Services, Mortgages, Savings, Building Society

If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV.

We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set.

Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C’s, Privacy Policy and Disclaimers which can be found at our website.

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