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Customer Service Associate

Customer Service Associate

£25,000 – £28,000 + Training + Progression + Company Bonus

Coulsdon, South London

Are you a customer service professional, looking for a varied and exciting role, within a successful manufacturer and supplier, known for its long term staff retention, extensive training programmes to enable your progression and company bonus?

In this role you will carrying out a range of varied activities from processing orders and quotes via email or over the phone, to upselling and cross selling, following up quotes with the incentive of placing orders, inputting into various systems, passing on queries to the correct department, and providing pricing support.

This company is a leading supplier of products, solutions and services to the building services sector, specializing in the distribution of pipework, heating, ventilation and air conditioning equipment. With a strong focus on delivering quality products and customer satisfaction, the company is established as a reliable and trusted provider.

This role would suit someone from a customer service background, who has worked within an office environment, looking to join a well-established company, that will allow you to progress and develop your skills, whilst increasing your earnings.

The Role

  • Process orders / quotes on system
  • Upselling / Cross selling
  • Following up quotes
  • Pricing support
  • Monday – Friday, 8:30 – 5:30, 40 hours

The Person

  • Customer service experience
  • Worked within an office environment
  • 5 GCSE or equivalent

Reference Number: BBBH11353b

Sales, Customer, Service, London, Croydon, ales, Admin, Engineering, Mechanical, Electrical, Installation, Maintenance, Administration, Office, Manufacturing, Wallington, Sutton, Kenley

If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV.

We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set.

Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C’s, Privacy Policy and Disclaimers which can be found at our website

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