Or call 0117 329 0100

Customer Care Coordinator

Customer Services Coordinator

Woodbridge (Commutable from Ipswich)

£25,000 – £28,000 + Progression + Training + Healthcare

Are you a Customer Service professional looking to take the next step in your career? Are you looking to join a multi-award winning company that values their employees and offers clear routes for progression?

On offer is the chance to work for a multi-award winning company that you will be proud to represent. They are market-leaders in East Anglia and are renowned for looking after their staff. They offer a generous package including private healthcare as well as clear routes to progress within the business.

In this role you will be responsible for several construction sites as the point of contact to provide tailored assistance to resolve any issues raised by the clients. You will lead the coordination of the response by liaising with the customer care operatives, external suppliers and subcontracted tradespeople, ensuring a high level of service has been provided.

This position would suit a Customer Services professional that has CRM experience who is looking to join a successful, growing company that will help them progress their career.

The Role:
* Resolving issues raised by customers by coordinating the response
* Ensure work is carried out to high standards
* Updating CRM system

The Person
* Customer Service experience in an office environment
* Experience using a CRM system
* Ideally from a construction background, but not essential

Reference: BBBH 11263

Customer, Service, Construction, Client, Support, Advisor, Admin, Administrator, Coordinator, Woodbridge, Melton, Ipswich, Stowmarket, Felixstowe,

We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set.

Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C’s, Privacy Policy and Disclaimers which can be found at our website.

Apply for this Job

Please enter your full name.

Enter a valid email address.

Please enter your phone number.

Upload your CV/resume or any other relevant file. Max. file size: 2 MB.

Add your cover letter for supporting information here.

Fields marked with * are required.