£45,000 – £53,000 DOE + bonus + 25 days holiday + pension + career development
Are you an experienced Commercial Account Manager from an engineering or technical background looking for a role where you are responsible for delivering excellent service the organisation’s global customer base?
Are you from a commercial management background looking to join a leading aerospace manufacturer and be part of the leadership team to help the business thrive and grow?
On offer is an opportunity to work for an Engineering business with a focus on training, development, and career progression where you would have the opportunity to progress within the company.
You will be the Commercial Lead and be responsible for ensuring customer requirements and expectations are acted and delivered upon. To the Customer you are the face of the business, internally you are the voice of the Customer ensuring their requirements and expectations are known to the production teams.
You must be a confident self-starter able to identify and manage potential issues and opportunities with customer relationships throughout the whole program lifecycle, providing fantastic customer service in a highly dynamic and competitive market.
The successful candidate will:
Assist with contract negotiation, change management, ensuring appropriate pricing and protection is in place.
Managing client delivery order books.
Maintaining client portal data if appropriate and ensuring business systems are to date.
Ability to analyse potential delivery concerns from data provided.
Working closely with internal stakeholders to meet customer dates.
Help develop and maintain a 100% delivery data and performance.
Negotiating order book changes with client as appropriate; pull ins as well as push outs.
Reacting promptly and appropriately to any customer concerns.
Escalating client concerns or problems if required.
Attend client meetings/progress calls as appropriate.
Takes the lead on claims management.
Qualifications, Skills and Experience:
Working knowledge of contracts and client management
Engineering or manufacturing background
This is an excellent opportunity for someone looking to progress their career and to work with a reputable organisation supplying into the aerospace industry
If you are interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV.
We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set.