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3rd Line Field Support Engineer

3rd Line Support Engineer (Hybrid/Field based)

£40,000£45,000 + Progression Opportunities + Training + Company Benefits Package

Frome/Southwest

Are you a 3rd Line Network Engineer with MSP experience looking to join a specialist IT consultancy where you will be offered continuous training and development opportunities whilst being given the opportunity to step up into a Senior Management role?

On offer is the opportunity to become to go-to-technical person within a well-established and continuously growing hosting services provider that heavily invest in its team members.

In this role you will be responsible for resolving technical incidents, overseeing alterations to the WAN / VyOS portfolio and will work closely with clients to resolve technical issues.

This well-established Managed Serviced Provider are looking to add to their team due to a huge demand for their services. The team provide continuous technical and professional development opportunities to their team members, with the goal to help them progress to Senior Management roles.

This role would suit a 3rd Line Network Engineer with experience working in the field or want to work in the field. Someone who is looking for continuous training and development opportunities and the opportunity to step up into a Managerial role.

The Role:

  • Resolving 3rd line support issues
  • Monitor, investigate, and diagnose any issues with clients
  • Progression opportunities to Senior Management
  • Continuous training and development
  • Monday to Friday
  • On call allowance and overtime
  • Company car

The Person

  • 3rd Line Network Engineering background
  • Live in commutable distance to Frome.
  • Keen to travel and work from home when needed.

Keywords: IT Support, 3rd Line, 2nd Line, IT Engineer, Field Engineer, IT Support Engineer.

If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call us now.

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