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2nd Line IT Support (Security Solutions)

2nd Line IT Support (Security Solutions)

Bollington

£24,000 – £28,000 + Internal Training + Company Benefits + Progression

Are you an experienced IT Support Technician looking for the opportunity to progress your career within a highly regarded, security solutions company? Do you want full training and progression and the opportunity to work on multiple projects?

Do you want the opportunity to work in an ambitious and growing company who have experience of working with clients across the globe. Now even opening an office in Austria and expanding further across the globe.

On offer in a great opportunity for an IT Support Engineer to work in a growing team with 6+ professionals in an office full of approachable, vibrant and knowledgeable specialists who would love to help you develop your skillset through their tailored training program and ambition to develop.

In this role, the successful IT Support will work alongside a dynamic helpdesk team to deliver a timely, professional, and friendly service. You will be dealing with tickets, dealing with customer requests and helping their problems.

This role would suit someone with experience in IT support, 2nd line it support and looking to progress their career with a highly reputable Solutions company.

The Role:

* Providing technical support and maintenance to support all customer situations.

* Working incidents, problems, and requests to complete several open tasks at any one time.

* Simple admin work and ticket work from 1st to 2nd line.

The Person:

* Experienced in providing First and Second Line IT support

* Effectively liaise to build on existing, and create new relationships with clients

Keywords: IT Support, Second Line Support, 2nd Line Support, MSP, Managed Service Provider, IT

Ref BBBH

If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV.

If this job isn’t quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

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