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2nd Line IT Support Engineer (MSP)

2nd Line IT Support Engineer (MSP)

£25,000 – £30,000 + Progression + Training + Company Benefits

Woking, Surrey

Are you an IT Support Engineer looking to quickly progress into a 2nd Line IT role, in a job that offers loads of training and the opportunity to be exposed to a wide variety of technologies as you progress your way up an exciting and rapidly growing MSP?

On offer is a fantastic opportunity for the successful IT Support Engineer to refine their craft in a well-established IT Solutions Managed Service Provider (MSP), working alongside colleagues with over 15 years in the industry.

In this role the successful IT Support Engineer will be providing effective 2nd Line support by dealing with client tickets at a fast pace as well as working in a collaborative and process driven team, providing the highest-level service in the industry.

On offer is an exciting opportunity for an IT support Engineer to quickly progress into a more senior role within a rapidly growing MSP, as well as develop your technical skill set through being exposed to a wide variety of technologies and industry sectors.

The Role:

  • Identifying and fixing IT related problems
  • Offering premium IT Support to loyal customers
  • Providing fast and honest assessments and advice

The Person:

  • Background as an IT Support Engineer
  • Experience in MSP environment
  • Commutable distance to Woking office

Keywords: MSP, 1st Line, 2nd Line, 3rd Line, IT Support, Office 365, Cloud Services, Network Security, Design and Branding, IT Support Engineer, IT Support Technician

If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV.

We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set.

Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C’s, Privacy Policy and Disclaimers which can be found at our website.

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