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1st Line IT Support

1ST Line IT Support Engineer {MSP}


£23,000 – £28,000 + Training + Progression + Company Benefits

Are you an aspiring IT Support Engineer looking to kickstart their career in a role that provides a strong, personal, training program and the opportunity to evolve into a 2nd and 3rd Line Role?

On offer is a fantastic opportunity passionate IT Support Engineer to kickstart their career in a well-respected company that has been providing MSP support to its loyal customers for over 20 years.

In this role, the successful IT Support Engineer will be offering off-site and, occasionally, on-site IT support to clients, primarily, in the Funeral Sector. The successful IT Support Engineer will also be answering the phone and dealing with the customer service side of the business, ordering equipment and offering on site installations.

The ideal candidate will possess a love for IT Support and will be constantly pushing themselves to be the best that they can be. The ideal IT Support Engineer will be able to quickly take in new information and apply it to the role which rewards a positive can do mentality with unlimited technical progression.

The Role:

  • Providing 1st Line IT Support
  • On-Site/Off-Site Support
  • Managing Equipment orders and installation

The Person:

  • Keen to Learn and Grow
  • Passion for IT Support
  • Good Communication Skills

Keywords: 1st Line It Support, 2nd Line IT Support, 3rd Line IT Support, In Office, MSP, Troubleshooting, On-Site Support, Off-Site Support, Cloud Support, Telecommunications, Preventative Care

If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV.

We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set.

Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C’s, Privacy Policy and Disclaimers which can be found at our website.

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